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Alternate website available while we fine-tune the new site
We’ve recently launched a new website for Shivani, which is currently in its testing phase. While we’re working to ensure everything runs smoothly, you may occasionally encounter minor issues, especially while placing orders.
If you do face any difficulties during the ordering process, we kindly request you to use our alternate website to complete your purchase without interruption.
We truly appreciate your patience and support as we continue to improve the new platform.
Privacy Policy
Learn how we collect, use, and protect your information while delivering a secure branch-wise ordering experience.
Privacy Policy
Shivani Restaurants & Bakery
Effective Date: 15-April-2026
Shivani Restaurants & Bakery (“we,” “our,” “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website.
1. Information We Collect
We may collect the following types of information:
Personal Information
- Name
- Email address
- Phone number
- Delivery or billing address
- Any information you provide when placing orders or contacting us
Non-Personal Information
- Browser type and device information
- IP address
- Website usage data (pages visited, time spent, etc.)
2. How We Use Your Information
We use your information to:
- Process and manage orders
- Provide customer support
- Improve our website and services
- Send updates, promotions, or offers (only if you opt in)
- Ensure website security and prevent fraud
3. Sharing of Information
We do not sell or rent your personal data. However, we may share your information with:
- Payment processors (for secure transactions)
- Delivery partners (if applicable)
- Service providers (e.g., website hosting, analytics tools)
- Legal authorities if required by law
4. Cookies & Tracking Technologies
Our website may use cookies to:
- Enhance user experience
- Remember preferences
- Analyze website traffic
You can disable cookies through your browser settings if you prefer.
5. Data Security
We take reasonable measures to protect your personal information from unauthorized access, misuse, or disclosure. However, no online transmission is 100% secure.
6. Your Rights
Depending on your location (e.g., New Zealand privacy laws), you may have the right to:
- Access the personal data we hold about you
- Request corrections to your data
- Request deletion of your information
To exercise these rights, please contact us.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices.
8. Updates to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.
If you have any questions about this Privacy Policy, please contact:
Contact Us
For any privacy-related questions for this branch, contact our support team.
